Training/coaching for Internet AGENTS
Want to increase your eLead to eSale conversion ratio?
Looking to set more appointments with your eLeads?
Not sure what role the Online Sales Counselor plays in your organization?
Meredith Oliver is the perfect sales trainer/coach to help your Internet sales agent convert more eLeads into eSales. She has worked with dozens of Online Sales Counselors across the country and helped become more effective at closing more sales.
Topics Covered:
- Think Sales! – The OSC position is a sales position (not marketing and not administrating). How to set sales goals and conversion rates based off national benchmark numbers.
- Day in the Life of an OSC - Daily, weekly and monthly tasks and responsibilities. How to manage time and stay focused on setting appointments and follow-up.
- Fantastic Follow-Up - How often to follow-up. How to use email, phone, social media and texting to follow-up based on the prospect’s communication preferences.
- Can You Hear Me Now? - How to make your email follow-up and engage your prospects. How to write a killer subject line, body copy and incorporate mini-closes throughout.
- Email List CPR – How to revive cold leads and turn them into appointments. How-to segment lists and target content to engage cold leads.
- Operators are Standing By – Discover live chat options, do’s and don’ts, and how to turn live chats into appointments.
Customized topics are available upon request. Call or click to learn more about Meredith's Online Sales Counselor Academy training program.
